Join to apply for the CATERING & CONFERENCE SERVICES PLANNER role at Flik Hospitality Group . Submit your CV and any additional required information after you have read this description by clicking on the application button. 1 week ago Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. What Makes FLIK Click Our people. The decisions, actions, and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value, and recognize their contributions. Flik Hospitality Group Salary: $25 / hour We keep our people renewed, excited, and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. Job Summary The Catering & Conference Services Planner will establish a warm, welcoming, and professional atmosphere for all clients, executives, and team members within a corporate environment. Our team provides a one-stop shop experience for clients to book meeting space, add audio visual, order catering, and handle other meeting details for a seamless experience. The role requires experience with corporate conference centers and knowledge of catering bookings. The planner will support the Senior Conference Service Manager and General Manager, and in their absence, be the next point of contact for overseeing Planners. Key Responsibilities: Manage and oversee meetings & events, including assigning Planners & Audio Visual Technicians, detailing meetings, scheduling, and providing day-of support. Serve as the single point of contact for clients reserving conference rooms and managing meeting details. Use the room reservation system (EMS) to input meeting details, optimize space utilization, and serve as a resource for teams. Ensure proper setup of rooms with appropriate equipment and amenities during meetings. Be knowledgeable about catering menus to place orders and create upselling opportunities. Oversee the assigned Market, acting as the point of contact for specific VPs and frequent EMS users, supporting site updates and troubleshooting. Guide clients in reserving conference rooms, equipment, and catering, especially in a post-COVID environment. Support EMS ticket submissions and follow-ups regarding issues. Provide high-level AV/IT support to clients. Preferred Qualifications: Bachelor’s Degree preferred. At least two years’ experience in a conference center or corporate environment. At least one year of leadership & management experience overseeing 1-10 team members. Minimum two years’ experience with catering. Strong hospitality sense, commitment to Platinum Service Standard, and excellent phone skills. Exceptional client service skills. Ability to work under pressure, prioritize, and multitask. Excellent listening, oral, and written communication skills. Strong computer skills and experience with office technology and EMS. Apply to Flik today! Flik is a member of Compass Group USA. Click Here To Learn More About The Compass Story Compass Group is an equal opportunity employer, committed to fair treatment regardless of race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or other protected classifications. Qualified candidates must be able to perform the essential functions with or without accommodation. This job post is not exhaustive; responsibilities and requirements may change based on business needs. We consider all qualified applicants, including those with criminal histories, in accordance with applicable laws. Applications are accepted continuously. Flik maintains a drug-free workplace. Associates At Flik Hospitality Are Offered Many Benefits: Medical, Dental, Vision Life & Disability Insurance Retirement Plan Paid Time Off & Holidays Employee Programs & Discounts Wellness & Assistance Programs #J-18808-Ljbffr