Position Overview Medcare MSO is seeking a detail-oriented and patient-focused Remote Certified Medical Assistant to support Chronic Care Management (CCM), Principal Care Management (PCM), Remote Patient Monitoring (RPM), and Transitional Care Management (TCM) programs. This role focuses on patient outreach, care coordination, CMS-compliant documentation, and supporting value-based care initiatives.

Key Responsibilities Enroll eligible patients into CCM, PCM, RPM, and TCM programs Conduct monthly non-face-to-face patient check-ins Perform telephonic follow-ups and symptom assessments Monitor RPM readings and escalate abnormal results to providers Complete post-discharge outreach within CMS-required timelines Provide education reinforcement based on provider-established care plans Support medication reconciliation processes Coordinate referrals and schedule appointments Ensure HIPAA-compliant patient communication Maintain accurate EHR documentation and time tracking in accordance with CMS guidelines

Required Qualifications High School Diploma or equivalent (required) Active Certified Medical Assistant credential required (CMA, CCMA, or RMA) Minimum 1 year of clinical, care coordination, or healthcare administrative experience preferred Experience working with Electronic Health Record (EHR) systems Strong verbal communication skills for patient outreach

Preferred Qualifications Experience supporting CCM, RPM, PCM, or TCM programs Understanding of CMS documentation and time tracking standards Bilingual (English/Spanish) highly preferred Experience in value-based care environments

Technical Requirements Reliable high-speed internet connection HIPAA-compliant remote workspace Ability to work independently in a structured remote environment

Benefits Health Insurance Paid Time Off (PTO) Opportunity to work in a CMS-aligned, performance-driven healthcare organisation Direct impact on improving patient outcomes nationwide