Client Service Representative

New Today

Join Our Team at H&R Block At H&R Block, we firmly believe that people helping people creates lasting change. Our mission is to inspire confidence and deliver exceptional service to our clients and communities. We cultivate a vibrant and connected culture that appreciates everyone's contributions and fosters a sense of belonging. We are embarking on an exciting transformation known as Block Next, a strategic initiative aimed at enhancing our client experience and promoting sustainable growth through innovation. If you excel in environments that challenge you and wish to positively impact your community, we invite you to apply. A Day in Your Life: As a Client Service Representative, you will be an integral member of our seasonal team. Your efforts will significantly influence clients' confidence in their financial choices and elevate their overall experience with us. You will cultivate lasting client relationships while ensuring their needs are expertly addressed at every touchpoint. What We're Looking For: High school diploma or equivalent
Flexibility to work various schedules and/or in different locations
Experience in sales or marketing is a plus
Your Responsibilities Will Include: Greeting clients warmly and personally as they arrive
Connecting clients with the most suitable tax professionals based on their needs
Scheduling appointments in alignment with clients' preferences
Addressing all client inquiries and ensuring their needs are met throughout their service experience, whether in-person, over the phone, or virtually
Collaborating with team members to maintain a clean and organized office environment
Performing additional duties as assigned
Your Skills and Experience: Experience in a fast-paced environment
A background in customer service
Strong multitasking skills
Excellent organizational and time-management abilities
Proficiency in computer applications, including Microsoft Office
Why Choose H&R Block? We are committed to investing in our team, offering comprehensive benefits to support your health, wellbeing, and financial security. Our offerings include: Employee Assistance Program
Wellness programs aimed at fostering healthy habits
Support for neurodiversity and caregivers
Discounts on various products and services
Additional benefits, subject to eligibility, including medical coverage, a 401k plan, and stock purchase opportunities.
A Culture of Belonging: At H&R Block, we value a culture built on trust, care, and community. You will be part of an exceptional workplace where everyone is encouraged to bring their authentic selves to work each day. We celebrate diversity and are proud to be an equal opportunity employer. If you seek to make a meaningful impact, this is the right place for you. Compensation Details: The pay range for this role is $11.00 - $27.00 per hour, reflecting factors such as experience, education, skills, and location. If you're ready to make a difference in the lives of others, we look forward to receiving your application!
Location:
Belmont
Category:
Office And Administrative Support Occupations