Overview Under the direction of the Vice President of Food and Beverage, the Director of Catering & Banquets plans and directs the overall Banquets operations, including all related management functions to ensure a positive guest experience; acts as a key leader and example to the department, ensures accurate record keeping, prepares, reviews and analyzes reports. BENEFITS INCLUDE: Medical, Dental, Vision Prescription, Life, Accident, Pet Legal 401K with match Paid Time Off Holiday Pay Free Meals, Free Uniforms, Free Parking Discounts at Hard Rock properties around the globe All team members are eligible to participate in the discretionary annual bonus program Training and Leadership development programs Wellness programs including onsite information and fitness seminars Team Member Resource Groups Recognition programs Salary range $85,000-$100,000. Responsibilities Exhibit conduct in accordance with all Gaming Commission Regulations and Hard Rock Hotel & Casino's departmental policies and procedures. Supervise the Banquet Office, to ensure that all payroll, schedules and reports are completed in a timely manner. Leads by example, creating an environment focused on hospitality, service, and product quality. Hires and discharges employees according to established personnel policies and procedures, ensuring the appropriate staffing levels are consistently met. Develop department members' knowledge and skills through education, training, coaching, corrective counseling, etc. Conducts staff meetings, as well as attends Banquet Event Order Meetings, Forecast Meetings, F & B Meetings and Pre-Convention Meetings. Weekly crew meetings with other Directors and VP of food and Beverage. Collaborates with Food & Beverage in designing, planning and pricing of all menus. Ensures guest service according to established standard of quality. Keeps departmental labor cost on an acceptable level. Monitors scheduling to ensure maximum coverage to the department, planning, timing and supervision of all details for successful banquet functions. Continuously maintains visibility to Team Members and guests while checking on events to ensure that all is running smoothly and as expected. Order supplies, linens, uniforms, and outside purchases in collaboration with Banquet Manager. Prepare and adhere to monthly budget and monthly payroll forecast. Advises staff of and adheres to established hotel policies, food and beverage policies, labor regulations and liquor laws. Promotes positive public/employee relations at all times. Maintains a clean, safe, hazard-free work environment within area of responsibility. Drives P&L strength by implementing appropriate programs and systems and provides oversight to ensure adherence to such. Monitors P&L statements to ensure objectives are met, and recommends corrective actions as required. Ensures strong fiscal responsibility is demonstrated by staff. Utilize and/or create financial reporting tools to properly measure area's efficiency and financial success and takes corrective action as necessary. Conducts or reviews detailed management and operational analyses to ensure ongoing success and efficiency within the department. Recommends to senior management operational enhancements that support initiatives and promote excellence. Demonstrates a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. Select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company's Mission and Values. Stays abreast of the current trends and practices within area of responsibility and communicates pertinent information to management, peers, direct reports and team members as appropriate. Perform other duties as assigned. Qualifications Bachelor's degree in Restaurant Management or Hospitality as well as five (5) to ten (10) years of management experience in a food and beverage area, including but not limited to Catering, Banquets and Volume restaurants or an equivalent combination of education and experience. Diverse business experience with significant administrative responsibilities in a major corporation with multiple units. Minimum ten (10) years Food & Beverage experience, with minimum five (5) years in management capacity. Minimum three (3) years resort hotel experience. Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience. Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals. Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance. Strong communication and interpersonal skills to effectively communicate with guests, team members, all levels of management and other departments. Thorough understand of and ability to drive P&L strength and institute and maintain appropriate programs to effect positive financial results and budgetary procedures. Well-developed, tactful problem-solving skills with the ability to apply ingenuity and creativity towards a resolution. Proven ability to direct, motivate and develop staff. Ability to lead and mentor team to meet objectives. Adaptable to departmental strategic plans in order to achieve organizational goals. #indeedAC