Event Production Banquet Operations Manager
New Yesterday
divh2Event Production Banquet Operations Manager/h2pSouthall is seeking a highly organized and experienced Event Production Banquet Operations Manager to lead, streamline, and enhance the production planning, event setup, and operational execution of on-property events. This role is particularly focused on outdoor productions and complex load-in/load-out coordination and will serve as the critical bridge between our Catering and Banquets teams./ppThe ideal candidate brings a deep understanding of event logistics, hospitality excellence, and team leadership. This position plays a central role in ensuring flawless guest experiences, operational efficiency, and brand consistency across all events./ph3Key Responsibilities/h3pProduction Planning Execution/pulliLead production planning for major outdoor events, including dimensioned tent layouts, vendor schedules, and dock coordination./liliCreate and maintain scaled, dimensioned site plans for tent and plaza configurations in partnership with Sales and Event teams./liliDetermine accurate guest capacities for event configurations./li/ulpBanquet Set-Up Team Oversight/pulliSupervise and schedule the Banquets Set-Up Team for efficient event installations and breakdowns./liliStandardize set-up procedures, equipment storage, and OSE (on-site equipment) protocols./liliMaintain expertise in all event spaces and production flows./li/ulpLoad-In / Load-Out Management/pulliDirect all load-in and load-out logistics, ensuring alignment with internal departments and external vendors./liliCoordinate dock access, timing, and movement plans with Security and Facilities to uphold safety and operational standards./li/ulpOperational Bridging/pulliAct as the operational liaison between the Catering and Banquets teams./liliTranslate event specs and BEOs into executable plans./liliIdentify and resolve communication gaps and inefficiencies by implementing clear systems and tools./li/ulpInventory Rentals/pulliMaintain accurate inventories of banquet furniture and OSE./liliOversee all rental needs for events, including forecasting needs and managing third-party rentals./liliCollaborate with the Sales and Event teams to incorporate rental items into client proposals as needed./li/ulpCollaboration Training/pulliAssist in the onboarding and training of team members across departments on Southall event production standards./liliServe as a subject matter expert and support resource for high-impact events across property./li/ulpAsset Protection Property Stewardship/pulliOperate with asset protection as a top priority in all aspects of production./liliEnsure all event spacesindoor and outdoorare returned to their original condition or better./liliImplement protective measures to minimize or eliminate impact to floors, walls, landscaping, and infrastructure./liliPartner with Engineering and Events leadership to immediately address and resolve any property issues./li/ulh3Qualifications/h3ullistrong5+ years/strong of experience in event production, banquet operations, or hospitality event logistics./liliProven track record in outdoor event planning, vendor coordination, and production execution./liliStrong team leadership, problem-solving, and cross-departmental collaboration skills./liliExperience with CAD, AllSeated, or similar event diagramming tools preferred./liliDemonstrated knowledge, skills, and abilities (KSAs) in event lighting, sound, rigging, and technical production support./liliAbility to work calmly and effectively under pressure while managing multiple priorities./lilistrongFlexibility to work evenings, weekends, and holidays/strong based on event needs./li/ul/div
- Location:
- Franklin