Executive Catering Coordinator

Location: Chicago, IL

This job is with JLL, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. What this job involves - Food Service and Hospitality Super-Stars encouraged to apply to this exciting role!! Overseeing the employee amenity kitchens Set and assist with in office Catering Providing support for internal meetings as needed The ideal candidate will enhance the overall workplace experience, ensuring smooth operations and a welcoming environment for employees and visitors alike. F ood service background needed, this role will provide support to the Workplace Manager with all aspects of the hands-on execution of internal and external meetings, including but not limited to employee amenity kitchen and catering oversight, room setup and break-down, rentals, inventory management, stocking supplies and audio/visual (AV) coordination. The Executive Catering Coordinator will be the main point of contact for meetings held in the on-site conference center.  The Executive Catering Coordinator is responsible for delivering exceptional experiences for our clients, employees, and guests every day through proactive communication and high touch hospitality focused service.  The role is Client facing and the Executive Catering Coordinator provides hands-on service during meetings and must be able to exhibit exceptional customer service, communication skills and be team oriented.  Provides backup coverage to other departments including reception. Key Responsibilities Demonstrated expertise in executing high profile meetings, catering and meetings with senior executive participation Consult with conference center clients to determine meeting needs such as space, physical set-up, AV and technical requirements, catering, and meeting support Provide backup coverage for Reception. Primary point of contact for conference center clients; responds to all requests in a timely manner. Consistently deliver high standards of care during meetings, exceed client expectations, and anticipate needs Manages all operations, functions, and logistics for conference center including scheduling of the conference center, catering, set up and break down conference rooms, coordinating AV assistance,  guest/vendor access Collects feedback from business line stakeholders and client attendees to integrate into continuous improvement effort Complete all tasks and projects as directed and ensure timely delivery based on deadlines Engages in a culture of continuous improvement and innovation by adopting and participating in the development of best practices, new tools and other ideas that provide service delivery efficiencies Establish rapport and maintain relationships with internal and external clients and vendors. Handle all administrative support for the conference center and meetings, including but not limited to, preparing cost quotes, presentations, responding to inquiries and requests Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption Follow established escalation procedures and incident reporting procedures Stock pantry and supplies daily to main kitchens and cafes Order Kitchen and Café supplies within allotted budget parameters Inventory Management - Maintain stock room supplies to ensure they are organized and up to date. Provide backup support for reception Work with other Departments to support Return to Office initiatives. Maintain facilities upholding JLL expectations and standards (Conference Center, Kitchens and Cafes) Other duties, as assigned or requested by manager May also assist with off-site meetings as necessary Qualifications ServeSafe Food Handler Certification REQUIRED 1-2 years of experience in the food service industry or related field Excellent verbal and written communication skills with the ability to communicate professionally Exceptional customer service skills with a passion for hospitality Track record of initiative, integrity, good judgement and working successfully on a team. Highly collaborative with strong interpersonal skills #LI-DNI

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