Advocate Health Care - - Responsibilities: Provides security services with a customer-service approach, focusing on professionalism, fairness, and compassion even in challenging circumstances and in accordance with policies, procedures, and training.; Performs routine responsibilities during interior and exterior patrols to ensure safety and security, including inspections to identify vulnerabilities, hazards, and fire conditions, audits of interim life safety measures, patient valuables management, and contraband searches.; Prevents, responds to, and investigates workplace violence; responds to service calls involving combative or threatening patients or visitors and team member incidents.; Serves as a primary resource for de-escalation, utilizing use of force when necessary (e.g. conducted electrical weapon and handcuffing).; Liaisons with federal, state, and local law enforcement and first responder agencies; coordinates, briefs, and monitors security operations and training.