Company Description The Margaritaville Hotel Kansas City is now open, bringing a relaxed island-inspired escape to the heart of the Midwest. The hotel features 228 thoughtfully designed guestrooms and suites, each reflecting Margaritaville’s signature style inspired by the sea, sand, sun, and sky.

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Guests can enjoy a variety of resort-style amenities, including an outdoor pool, family-friendly entertainment and activities, flexible meeting and event spaces, family arcade, and a retail shop. The property also features restaurants and bars, offering vibrant dining experiences that capture the brand’s laid-back spirit.

Designed to blend relaxation with entertainment, Margaritaville Hotel Kansas City provides a unique hospitality experience for travelers, event guests, and locals alike.

Role Description At Margaritaville, we don’t just host events — we create island-inspired experiences where the vibe is relaxed, the service is exceptional, and every celebration feels like an escape. We’re looking for a Banquet Manager who can lead the crew, bring energy to every event, and deliver unforgettable guest experiences. If you thrive in a fast-paced environment, enjoy bringing events to life, and know how to keep the good times rolling while maintaining top-tier service standards, this might be the perfect opportunity.

What You’ll Do Lead, train, and inspire banquet team members to deliver exceptional guest service Oversee event setup, execution, and breakdown to ensure seamless operations Partner with Sales, Culinary, and Event Planning teams to bring each event vision to life Ensure all banquet functions meet company standards for quality, presentation, and service Manage staffing levels, scheduling, and labor controls Monitor banquet inventory, equipment, and supplies Maintain compliance with health, safety, and sanitation standards Address guest feedback promptly and professionally Uphold and promote the Margaritaville culture and brand standards

Qualifications 2+ years of banquet or event management experience (hotel or resort preferred) Strong leadership and team development skills Excellent organizational and multitasking abilities Ability to work flexible hours, xsgimln including nights, weekends, and holidays Knowledge of food & beverage operations and service standards Strong communication and problem-solving skills A true passion for hospitality and creating memorable guest experiences Customer Satisfaction and Customer Service skills to ensure client needs are prioritized and guests have an exceptional experience Expertise in Food & Beverage operations, including knowledge of banquet event preparation, menu planning, and service standards Experience in Hiring and staff management, including the ability to lead, train, and mentor teams Strong organizational and time management skills with an ability to multitask and adapt to a fast-paced environment Previous experience in hospitality or event management required