Position Summary:
The Coffee Shop Attendant is responsible for providing friendly, efficient, and knowledgeable service to guests while preparing and serving coffee, beverages, and light food items. This role ensures a clean, welcoming environment and delivers an exceptional guest experience with every order.

· Greet customers warmly and take orders accurately.

· Prepare and serve coffee, espresso drinks, teas, smoothies, and other beverages to company standards.

· Handle food items such as pastries, sandwiches, and snacks safely and neatly.

· Operate POS system, process cash and card payments, and maintain accurate cash drawer.

· Keep work areas, equipment, and seating areas clean, stocked, and organized at all times.

· Restock supplies (cups, lids, napkins, milk, syrups, etc.) as needed throughout the shift.

· Follow all health, safety, and sanitation guidelines.

· Provide prompt and courteous service, anticipating guest needs.

· Assist with opening and closing duties including inventory and cleaning.

Qualifications:

· Previous experience in a coffee shop, café, or food service preferred, but not required.· Strong communication and customer service skills.· Ability to work in a fast-paced environment and handle multiple tasks efficiently.· Basic math skills and comfort using a POS system.· Dependable, punctual, and team-oriented attitude.· Must be able to stand for long periods and lift, push, and pull up to 50 pounds.

· Must have a flexible schedule, including mornings, weekends, and holidays as needed.· Work performed in a boutique, guest-focused café environment.