Customer Service Associate

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Southeastern Grocers - - Responsibilities: Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.; Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.; Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.; Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.; Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.
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Location:
Holiday
Category:
Office And Administrative Support Occupations

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