Customer Service Representative

New Yesterday

Hiring: Customer Service Representative Location: Louisville, KY (Hybrid) Duration: 6 Months Job Type: Contract (Possible Full-Time Conversion) Work Schedule Training (Onsite – 4 to 6 weeks): Monday–Friday, 8:00 AM – 4:30 PM Post Training (Hybrid): Monday–Friday, 10:30 AM – 7:00 PM May be required to return onsite based on performance
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
Job Responsibilities Handle inbound/outbound calls with patients, caregivers, and providers Provide accurate information and resolve customer queries Process medication refills and schedule shipments Ensure a smooth and positive customer experience Follow company policies and complete necessary documentation
Required Qualifications Previous call center experience xsgimln preferred Healthcare or pharmacy experience is a plus Strong communication and problem-solving skills Basic computer skills (Microsoft Office) Typing speed of 35 WPM or higher Pharmacy Technician Registration required (before or on Day 1)
Location:
Louisville
Category:
Healthcare And Medical

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