Food Runner/Busser

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Job Description

Job Description Description:

Position Overview The Food Runner / Busser plays an essential role in supporting front-of-house operations by ensuring timely food delivery, maintaining immaculate dining areas, and assisting service staff in delivering a seamless, luxury-level dining experience. This position requires a strong sense of urgency, attention to detail, and the ability to anticipate service needs in a fast-paced, high-touch hospitality environment. The ideal candidate demonstrates professionalism, teamwork, and a commitment to excellence in guest service. Key Responsibilities Food Delivery & Service Flow

* Deliver food from the kitchen to guests promptly, accurately, and in accordance with presentation standards. * Verify order accuracy, proper garnishing, and plate presentation prior to delivery. * Communicate with kitchen and service teams regarding timing, special requests, and guest needs. * Support efficient pacing of courses to ensure a smooth and coordinated dining experience.

Guest Interaction & Dining Support

* Assist servers in delivering attentive, courteous, and polished service at all times. * Respond professionally to guest requests and relay information to the appropriate service team member. * Maintain awareness of guest needs, table progression, and service timing. * Contribute to a warm, welcoming, and refined dining atmosphere consistent with luxury hospitality standards.

Table, Station & Dining Area Maintenance

* Clear and reset tables efficiently between courses and for new guests. * Remove used dishes, glassware, and utensils discreetly while minimizing disruption. * Assist with proper table settings, including linens, silverware, glassware, and décor elements. * Maintain cleanliness and organization of dining rooms, service stations, hallways, and back-of-house areas. * Refill water, bread service, and other table accompaniments as needed.

Team Collaboration & Operational Support

* Work closely with servers, captains, kitchen, and bar staff to ensure seamless service execution. * Assist with side work, opening and closing duties, and special event preparation as assigned. * Support banquet or private dining service when scheduled. * Follow direction from leadership while proactively identifying ways to support service flow.

Compliance, Safety & Standards

* Adhere to all health, safety, and sanitation regulations, including proper handling of food, dishes, trays, and cleaning materials. * Maintain knowledge of service standards, menus, and allergen awareness. * Report spills, safety hazards, or maintenance concerns to management immediately. * Comply with company policies, grooming standards, and professional appearance guidelines.

Qualifications

* Prior experience as a Food Runner, Busser, or in fine dining or luxury hospitality preferred. * Strong attention to detail and a high level of personal accountability. * Excellent communication and teamwork skills. * Ability to multitask, prioritize, and remain composed under pressure. * Flexible availability, including mornings, evenings, weekends, and holidays.

Physical Requirements

* Ability to stand and walk for extended periods throughout the shift. * Ability to lift, carry, push, and pull up to 50 pounds (e.g., trays, dish racks, supplies). * Ability to bend, stoop, kneel, reach, and perform repetitive motions efficiently. * Ability to safely navigate stairs, narrow spaces, and potentially slippery or uneven surfaces

Requirements:
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Location:
Palm Beach

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