Home Care Client Care Coordinator (Part-Time to Full-Time)

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Job Description

Job Description Benefits:

* Bonus based on performance * Competitive salary * Flexible schedule * Opportunity for advancement * Training & development * Dental insurance * Free uniforms * Vision insurance

Are you passionate about making a real difference in peoples lives? Do you thrive in a fun, collaborative environment where your ideas can shape the future of an organization? At FirstLight Home Care, were looking for a dynamic Client Care Coordinator to join our team. This role is an opportunity to influence the direction of our agency while growing with us from part-time to full-time.

Salary $21-$25 Per hour: Starting pay is influenced by experience, certifications/licensing, demonstration of ability, and flexibility.

Why Youll Love Working With Us: We believe in creating a workplace where creativity, teamwork, and compassion come together. Our team is supportive, energetic, and dedicated to delivering exceptional care to our clients. As a Client Care Coordinator, youll have the chance to:

* Shape the future of our organization with your innovative ideas. * Start part-time with the opportunity to transition to full-time as we grow together. * Work in a vibrant, collaborative environment that celebrates your contributions. * Make a meaningful impact by ensuring our clients receive personalized, high-quality care.

What Youll Do: As a Client Care Coordinator, youll be at the heart of our operations, coordinating care and building relationships with clients, families, and caregivers. Your role will include:

* Conducting client intake calls, assessing needs, and scheduling in-home assessments with confidence and care. * Crafting personalized service plans and matching caregivers to clients based on skills and availability. * Performing in-home assessments, caregiver introductions, and ongoing supervision to ensure top-notch service. * Acting as a key point of contact for clients, handling inquiries, scheduling, and emergencies (including after-hours support as needed). * Driving continuous improvement by contributing to quality assurance reviews and process enhancements. * Maintaining accurate client data and visit records using our scheduling software. * Collaborating with our team to innovate and elevate the client experience.

What Were Looking For: Were seeking someone whos not only skilled but also passionate about creating a positive impact. The ideal candidate will have:

* A high school diploma or GED; 2+ years of experience in healthcare or home care is a plus. * Strong organizational, communication, and interpersonal skills with a knack for problem-solving. * Comfort with technology, including Google Suite, or scheduling software WellSky Personal Care (training provided if needed). * A valid drivers license and reliable auto insurance. * Previous caregiving or scheduling experience is preferred but not requiredwe value enthusiasm and a willingness to learn. * The ability to think on your feet, adapt to changing needs, and bring positivity to every interaction.
Location:
Saint Paul

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