Licensed Insurance Customer Service Representative $50,000-$80,000 | Base Pay + Bonus/Commission Monica Acuna Munoz - State Farm Agency Phoenix, AZ | Full-Time Monica Acuna Munoz - State Farm Agency in Phoenix, AZ is hiring a Licensed Insurance Customer Service Representative to join our award-winning, community-focused team. This role is ideal for a licensed insurance professional who enjoys helping customers, building relationships, and growing within a stable State Farm agency. Key Responsibilities • Provide excellent customer service and policy support • Assist customers with coverage questions, changes, billing, and claims • Develop leads, schedule appointments, and follow up with customers • Identify customer needs and recommend appropriate products • Participate in local community events and outreach Compensation & Benefits • $50,000-$80,000 annual earning potential • Hourly pay plus bonus and commission • Paid Time Off (vacation and sick/personal days) • Medical, Dental, and Life Insurance • Self-Directed IRA • Paid training and development • Advancement opportunities within the agency Requirements • Active Property & Casualty license (required) • Life & Health license (must be able to obtain) • Insurance sales or service experience preferred • Sales experience preferred (inside, outside, retail, or call center) • Strong communication and multitasking skills • Self-motivated and customer-focused • Bilingual Spanish a plus (not required)