Job Overview We are seeking a dedicated and versatile Medical Assistant / Admin to join our integrative psychiatric practice. This hybrid role provides essential clinical and administrative support, helping us deliver holistic, patient-centered mental health care. A core component of this role involves general medical assisting and clinic administration, with opportunities to support specialized treatments like Transcranial Magnetic Stimulation (TMS). The ideal candidate is a dependable team player with strong interpersonal skills who thrives in a collaborative, compassionate, and healing environment.

Responsibilities

Clinical Support & Patient Care:

• Conduct patient intakes, record basic vitals, and prepare patients for psychiatric evaluations and treatments.
• Prepare, calibrate, and assist with or administer TMS treatments according to physician-directed protocols (training provided if needed).
• Monitor patients during clinical procedures and treatments, addressing any discomfort or adverse responses.
• Educate patients on our integrative treatment processes using clear, empathetic communication.
• Accurately document patient histories, treatment parameters, patient responses, and session notes in the EMR.

Administrative Duties:

• Manage front-desk operations, including scheduling and coordinating appointments for multiple providers and specialized treatments.
• Serve as a welcoming first point of contact for incoming referrals and patient inquiries.
• Perform routine clinic maintenance, including equipment checks and basic troubleshooting.
• Maintain a clean, organized, and compliant treatment and reception environment.
• Strictly follow all safety, infection control, and HIPAA confidentiality standards.

Requirements

• Background: Previous experience as a Medical Assistant or in a clinical administrative role. (Experience in psychiatry or integrative/holistic health is highly preferred).
• Specialized Experience: Prior hands-on experience with Transcranial Magnetic Stimulation (TMS) is a strong plus, but not required.
• Organization: Strong attention to detail, multi-tasking abilities, and time management skills.
• Communication: Excellent verbal and written communication skills, with a focus on patient empathy and care.
• Collaboration: Proven team player with the ability to work cross-functionally with physicians and support staff.
• Demeanor: Professionalism, reliability, adaptability, and sound judgment.
• Temperament: Ability to remain calm, patient-focused, and highly responsive in a dynamic mental health setting.

Join our growing clinical team and use your diverse skill set to help expand access to innovative, integrative mental health care.