Medical Clerk - Residential

Requisition # : req16282

Location: Grand Rapids, MI

Hours: Full-time/40 hours

At Bethany Christian Services, we believe families provide the strongest foundation for care and connection. That's why we focus on strengthening and empowering families, always advocating for family-centered solutions to keep children safe. Our work began in 1944 with the care of a single child. Today, inspired by our faith, our aim is to demonstrate the love and compassion of Jesus in our services for children, youth, and families. Working at Bethany means joining a team of nearly 2,000 dedicated professionals with diverse skills, serving communities across the country. Together, we're united in our mission and these shared values: we're motivated by our faith, we support one another, we champion justice, we pursue excellence, and we're in it for the long haul.

As a Medical Clerk, you will be primarily responsible for performing the required administrative and clerical tasks for the program. This individual will also be responsible for meeting the medical needs of social workers to ensure efficient operation of client medical needs in the office.

This position is expected to function effectively with regular supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.

ESSENTIAL JOB RESPONSIBILITIES Greet and welcome visitors upon arrival with a positive attitude; Promptly address incoming calls and route them to the appropriate person; Receive and route incoming postal and inter-departmental mail; Coordinate with DHHS to enroll youth in the insurance plans; Coordinate payment of medical bills and seek pre-authorization of treatments, as needed; Maintain the hard copy and electronic medical files for clients; Effectively coordinate communication with physician and dental offices; Occasionally visit providers offices to ensure positive working relationships are maintained; Assist the program with seeking additional providers, when needed; Perform administrative task, and other document gathering and filing; Complete food orders and schedule meetings, as needed; May be required to perform basic bookkeeping and accounting functions, as needed; Maintain the system of credit card usage and perform monthly allocations; Data entry for the various programs; Complete other duties as assigned. QUALIFICATIONS: High School Diploma or equivalent; At least one (1) year of prior experience working in an office setting; At least two (2) years of prior experience working in an office setting, preferred; Excellent verbal and written communication skills; Demonstrated knowledge of English, Spelling, and Math; Must have an ability to provide excellent and compassionate customer service; Ability to work independently and exercise a high level of confidentiality; Working knowledge of office practices, procedures, and basic accounting; Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions; Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization; Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite; Must be 21 years old with a valid driver's license with at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany; Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage; Pass a criminal history screen, including state and local child protection agency registries; Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

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