Medical Office Clerk Join Our Team! Spectrum Health care Resources has a potential opportunity for a detail-oriented, organized, and customer-focused Medical Office Clerk to support our clinical teams at Naval Medical Center Portsmouth and help create a smooth, welcoming experience for every patient who walks through our doors. If you thrive in a fast-paced environment and enjoy being the go-to person who keeps things running seamlessly, this could be the perfect fit. Location: Naval Medical Center Portsmouth, Virginia Schedule: Full-Time and Part-Time availability Department: Availability is needed across a variety of departments and clinics throughout the Naval Medical Center. This position offers: Medical, Dental, Vision, and 401k Benefits 10 Paid Holidays Paid Time Off The Position will have the following requirements: Must have a High School Diploma or General Educational Development (GED) equivalency. Medical terminology is desired. Must have at least 6 months of experience in an office setting. Must be a fully qualified typist with a minimum of typing 50 WPM. Must have general office administrative and clerical skills to perform receptionist duties and answer telephones. BLS Certification Main Job Duties but not limited to: Greets patients/visitors at a front desk, information center or office setting. Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required. Arranges and schedules medical appointments and determines patient eligibility for services. Determine patient eligibility, schedule appointments, relay general instructions to patients, or make referrals to other sections. Obtains updates and files medical records as needed. Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines. Ensures arrival of medical records prior to appointment(s). Initiates and locates patient medical records as needed. Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records). Performs other administrative and clerical duties in support of the medical care and operational support. Creates appointment schedules and templates in patient appointment computer system Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system. For more information contact: Michelle Collins Recruiter Spectrum Healthcare Resources 314-744-4189 Michelle_Collins@spectrumhealth.com Company Overview: At Spectrum, we utilize over thirty-five years of experience providing optimal solutions for federal agencies that are both innovative and cost-effective. We hold ourselves to the highest standard to ensure successful outcomes for the facilities and healthcare professionals we serve. As a Joint Commission Certified Healthcare Resource, dependability and service are the driving forces of our mission. EOE / Disability / Vet