Job Title

Position Summary: The primary purpose of this position is to provide consistent, high quality customer service, including needs identification and cross-selling/referrals, while accurately and effectually processing financial transactions in strict accordance with bank's policies.

Knowledge, Skills, Requirements:

Requires a high school diploma or its equivalent and an adherence to the bank's training policies and requirements.

Aptitude for mathematics

Able to strictly follow instructions, policies, procedures, and confidential protocol

Adhere to compliance of all applicable Federal and State bank regulations, as well as Dime Bank policies and procedures

Excellent customer service, including customer relationship building and product and services referral skills

Top-notch communication skills

Competent keyboard skills and familiarity with computers

Organizational skills, i.e., maintain an organized and efficient workspace

Initiative

Ability to work closely and harmoniously with others in a busy environment

Functions:

Processes all customer transactions in strict adherence to bank procedures, including savings; check; bond; cash; travelers checks; mortgage, consumer, and other loan payment; and night deposit transactions

Resolves routine customer service concerns and/or notifies the appropriate authority to do so

Explains, promotes, refers, and/or sells products and services based on customers' needs, i.e., travelers checks, money orders, cashier checks

Meets or exceeds defined sales, referrals, and service goals

Cashes checks and pays out money after verification of signatures and customer balances according to Check Cashing guidelines

Processes transactions on the bank's operating system(s)

Accurately and in a timely fashion balances currency, coin, and checks in cash drawer within specified time periods and at shift's end (in strict accordance with bank's guidelines)

Removes deposits from, and counts and balances cash in automated teller machines and night depository

Performs other assigned duties essential to the operation of the branch

Occasionally "fills in" for other branches at the request of management

Actively participates in community service and consistently represents Dime Bank in a professional manner

Physical Demands and Condition Requirements:

General office environment

Standing for extended periods of time

Ability to lift bags of coin

Equipment Used:

General office equipment, i.e., calculator, photocopier, etc.

Computer

Coin machine

Bill counter

Check filmer

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.