At H&R Block, we believe in the power of people helping people. Our mission is to provide help and inspire confidence in our clients, associates, and communities everywhere. We champion a connected culture that emphasizes performance, belonging, and continuous improvement. We are excited about our long-term strategy known as Block Next, focusing on innovation, client experience, and sustainable growth, which will transform how we serve our clients and lead the industry. As a seasonal Client Service Specialist, you will play a crucial role in positively impacting your community. Helping others is at the core of our business, and you will see the difference your efforts make as you guide clients in making informed decisions concerning their lives, careers, and finances. A Day in Your Role... In this position, you will focus on delivering outstanding client experiences, building lasting relationships, and ensuring that clients' needs are met during their interactions with us. Every interaction is an opportunity to impress our clients and enhance their experience. Preferred Qualifications: High school diploma or equivalent. Flexibility to work varied hours and locations. Experience in sales or marketing is a plus. What You Will Bring to Our Team: Welcoming clients with a friendly demeanor and addressing phone inquiries. Matching clients with the most qualified tax professionals for their needs. Scheduling client appointments based on their preferences. Ensuring all client needs are fulfilled both in-person and virtually. Maintaining office organization and cleanliness as part of the team. Performing additional duties as assigned. Your Skills Include: Experience in fast-paced environments. Background in customer service. Ability to efficiently manage multiple tasks. Strong organizational and time-management skills. Proficient in Microsoft Office. Why You Should Join Us: At H&R Block, we invest in our employees' overall well-being. Our benefits support your health, financial wellness, and unique needs. Our offerings include: Employee Assistance Program with Health Advocate. Wellbeing program , BetterYou, to encourage healthy habits. Neurodiversity and caregiver support for you and your family. Discounts on various everyday items and services. Medical Coverage , 401k Retirement Savings Plan, and Employee Stock Purchase Plan available with specific eligibility requirements. Your Future Community: By joining H&R Block, you will become part of a connected culture built on trust, care, and authenticity. You will be working within a globally recognized environment that fosters collaboration and growth. We are an equal opportunity employer and celebrate diversity in the workplace, welcoming individuals regardless of gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity, or veteran status. If you're ready to make a significant impact, H&R Block is the perfect place for you! Pay Range Information: The pay range for this position is $11.00 - $27.00 per hour, influenced by experience, education, and geographic location. Successful candidates may participate in incentive compensation plans and have access to various benefits including medical and prescription coverage, a 401(k) plan, and other wellness programs.