Endocrinology Clinical Staff Job

At Murfreesboro Medical Clinic & SurgiCenter (MMC), compassion meets innovation and teamwork fuels success! As a physician-owned, multi-specialty clinic, we've proudly served Middle Tennessee for decades. With 20+ specialties under one roof, we've built a supportive, collaborative environment where professionals thrive and patients feel cared for.

Our team is growing, and we're looking for a skilled professional to join us! You'll play an important role in providing excellent care, supporting patients through meaningful moments, and working alongside a supportive team. At MMC, your expertise matters, your voice is valued, and your career has room to grow. Ready to make an impact? We'd love to meet you!

We're committed to supporting your success inside and outside of work with a benefits package that includes medical, dental, and vision insurance, life and disability coverage, FSA & HSA options, a 401(k) with company match, gym membership reimbursement, wellness programs, and more.

Managing patient care involves a team of clinical and nonclinical staff interacting with patients and working to achieve patient-centered care. Job descriptions and responsibilities of the care team emphasize a team-based approach to patient care and promote training of team members to meet the highest level of function allowed by state law.

The job description and responsibilities are defined for Clinical Staff in the Endocrinology department at Murfreesboro Medical Clinic below:

Job Title

Endocrinology Clinical Staff

Job Description

To provide nursing support for Endocrinology or clinic-wide, when requested. Clinical Staff must adhere to all policies and procedures of MMC and meet the needs of patient in a teamwork approach.

Working Conditions

Work is performed in an office setting and involves frequent telephone contact, as well as face-to-face communication with patients. Interactions with others in constant and interruptive. There is possible exposure to communicable diseases, toxic substances, bodily fluids, and other conditions common to medical practice. Varied activities including walking, bending, reaching, lifting (up to 30 pounds), stooping, assisting patients, and sitting for extended periods of time may occur. Also, occasional stress from multiple responsibilities.

Job Responsibilities

Represent MMC in a courteous and professional manner

Greet guests and incoming calls in a polite, prompt, and helpful manner

Be at your workstation on time and prepared to start the day

Email communication is utilized in this department for important messages and updates. Staff members are expected to read emails frequently.

Be flexible when asked to stay past your scheduled work time (as needed) to accommodate the needs of patients

Provide prompt, efficient, and accurate patient service

Meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach

Assist patients to rooms, perform proper intake, begin office note, and enter requested lab and x-ray orders in the EMR.

Promotes wellness by providing patient education materials, communicating physician advice/instructions and give injections.

Set up exam rooms; assist doctor/provider in office exams and procedures.

Performs laboratory tests (cultures/swabs) of minimal to moderate complexity, including completion of lab requisitions per computer and paper.

Enter/Scribe provider's notes in electronic note as assigned.

Schedule procedure explaining the procedure and prep to patients if needed.

Triage calls for provider to include determining emergencies, identifying symptoms, using discretion for work in appointments and refilling routine prescriptions after reviewing medical chart transferring to PA/NP for topicals and injections.

Maintain quality monitoring logs; i.e.; refrigerator, lab test, immunizations, lab inventory and stocking of supplies.

Contact drug companies as directed for medication samples.

Administers injections: Subcutaneous, Intramuscular, Intradermal, and Intralesional.

Completes all required paperwork.

With instruction, perform other duties as required or assigned

Set up and equip procedure and exam rooms, assist the provider in procedures and prep to patients

Keep clinic and exam rooms clean and sanitized

Sterilize and clean equipment after use

Notify patients of test results as directed by providers and document all patient contact

Utilize the Electronic Medical Record for all patient interactions and communication

Be knowledgeable and adhere to OSHA guidelines and MMC policies and procedures

Help in other areas of the office if required such as, scheduling, check in, check-out.

With instruction, perform other duties as required or assigned

Required Skills

Excellent customer service skills

Strong skills in communicating effectively with co-workers, providers, and patients

Ability to conduct daily functions in an appropriate, professional, and compassionate manner

Ability to manage/prioritize multiple tasks in an efficient and timely manner

Teamwork attitude

Flexibility to respond to changing demands

Ability to react calmly and competently in stressful situations

Effectively utilize computer systems and programs that are necessary to complete daily tasks

Appropriate assessment and assistance techniques

Must be able to operate or have ability to be trained to operate related office equipment including but not limited to computer terminal, copier, fax, laser printer, and telephone system.

Education/Experience Requirements

Completion of Medical Assistant educational program or LPN License

Experience preferred but not required

Current CPR certification

MMC Vision, Mission, and Values

Our vision is to be a leading contributor to community health through participation in programs that promote wellness, facilitate diagnosis, and enhance treatment of disease.

Our mission is to foster continuous improvement in community health through the delivery of quality, accessible medical and surgical care in a cost-effective manner to the residents of Middle Tennessee.

Our values guide our actions as we strive to carry out our mission.

A progressive approach to advances in medicine and changes in the health care delivery system

Responsive to patient and community needs

Collaborative with other physicians, hospitals, allied health providers and the community in improving health care

Professional, ethical and socially responsible

Team-oriented management and leadership

A positive, open and responsive work setting

*This description is intended to provide only basic guidelines for meeting job requirements. It is not intended to serve as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.