Client Service Specialist

New Today

About Us At H&R Block, we are passionate about making a difference in people's lives. Our mission is to empower individuals and communities through sound financial decisions. Join our inclusive culture, where every team member is valued and has the opportunity to connect with others. We believe in continuous improvement and innovation through our Block Next initiative, which is designed to enhance client experiences and promote sustainable growth. Your Role As a Seasonal Client Service Specialist, your contribution will be vital in delivering outstanding service to our clients. Your daily routine will involve nurturing client relationships and ensuring that every client's expectations are met. Key Responsibilities: Welcome clients with a warm greeting and handle phone inquiries in a friendly, personalized manner. Connect clients with the right tax professionals based on their specific needs. Organize client appointments according to their preferences, both in-person and virtual. Proactively address clients' needs during their service experience. Collaborate with team members to maintain a clean and organized office environment. Assist with additional tasks to support the team effectively. Your Qualifications: A high school diploma or equivalent. Experience in a fast-paced, customer service-focused environment. Strong organizational skills with the ability to multi-task efficiently. Familiarity with Microsoft Office and other relevant computer applications. Willingness to work a flexible schedule and able to travel to multiple locations as needed. Prior sales or marketing experience is an advantage. Why Choose H&R Block? We value our employees and are committed to their well-being. Our comprehensive benefits package includes: An Employee Assistance Program for personal health advocacy. Wellness initiatives to help you build healthy habits. Support for neurodiversity and caregiving needs. Employee discounts on a variety of services and products. Eligibility for medical coverage, retirement savings plans, and stock purchase options. Join Our Community At H&R Block, we are dedicated to creating a culture of connection based on trust and support. You will have the chance to thrive in a collaborative environment that has been recognized as one of the best workplaces in the world. We encourage every team member to bring their authentic self to work. If you are ready to make a meaningful impact, we invite you to apply today! The pay for this position ranges from $11.00 to $27.00 per hour, based on factors such as experience, education, and location.
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Location:
Greenwood Village
Category:
Office And Administrative Support Occupations

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